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Privacy Policy

A legal disclaimer

Effective Date: April 8th, 2025

Your privacy is important to us. This Privacy Policy explains how we collect, use, share, and protect your personal information when you use our website and services.

1. Information We Collect

When you visit or interact with our website, we may collect the following types of information:

  • Personal Information – such as your name, phone number, email address, event date, and location, when you fill out our booking or contact forms.

  • Payment Information – when payment gateways are implemented in the future, processing of payments will be through a third-party service. We will never store any payment card details ourselves.

  • Usage Data – such as IP address, browser type, and pages visited, shall be collected through cookies or analytics tools only for the purpose of improving site performance.

 

2. How We Use Your Information

We use your information to:

  • Process and confirm your bookings

  • Communicate with you regarding your event and our services

  • Send promotional offers or updates (if you opt in)

  • Improve our website experience and customer service

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3. Sharing Your Information

We do not sell or rent your personal information.
We may share your information with:

  • Trusted third-party services that help us operate our website and fulfill bookings (e.g., payment processors)

  • Legal authorities if required by law

  • All third-party providers are expected to protect your data in line with their own privacy policies and applicable laws.

 

4. Cookies & Tracking Technologies

We may use cookies and similar tracking tools to enhance your browsing experience and analyze website traffic. You can adjust your browser settings to disable cookies, though this may affect site functionality.

 

5. Your Rights

You may request to:

  • Access, correct, or delete your personal data

  • Withdraw consent to marketing communications

  • Request clarification on how your data is handled

To make a request, please contact us at support@elegantcandles.net.

 

6. Data Security

We take reasonable technical and organizational measures to protect your personal information. However, no system is 100% secure, and we cannot guarantee absolute security of your data.

 

7. Data Retention

We retain personal data only as long as necessary for the purposes outlined above, or as required by law (e.g., for tax or legal documentation).

 

8. Privacy of Minors

Our website and services are not intended for children under the age of 16. We do not knowingly collect data from minors. If we become aware that a child has submitted personal information, we will delete it promptly.

 

9. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. Continued use of the site after updates constitutes your acceptance of the revised policy.

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